Do you really answer the phone at night?

Yes. We operate a genuine 24/7 emergency line, 365 days a year. When you call 0333 577 4242 at any hour, a real person will answer and get an engineer on the way.

Is there an extra charge for emergency or out-of-hours call-outs?

No. We charge the same fixed fee for standard domestic unblocking whether it's the middle of the day or the middle of the night. No call-out fee and no out-of-hours surcharge.

How fast can you get to me in an emergency?

Our average response time is around 2 hours across the UK, and we prioritise genuine emergencies such as internal flooding and sewage backups. We have engineers spread across the country, so there's usually one nearby.

What should I do while I wait for the engineer?

Stop using water and avoid flushing toilets to prevent further backup, keep the area clear, and if it's safe to do so, move belongings away from any flooding. We'll talk you through anything else when you call.

Emergency Drain Unblocking

A blocked drain at the worst possible time? We're available 24 hours a day, 365 days a year. Flooding, sewage backing up, a toilet that won't flush at 2am — whatever the emergency, we treat every call as urgent and aim to be with you within 2 hours. Fixed fee, no out-of-hours surcharge.

0333 577 4242 WhatsApp Us

24/7

365 Days

Fixed Fee

No Hidden Costs

2hr Response

Average Time

Guaranteed

28-Day Warranty

Our Process

Simple, transparent, and professional from start to finish.

Call us, any time

Ring 0333 577 4242 day or night. A real person answers — no call centre, no hold music. We'll triage the problem and get an engineer moving straight away.

Rapid dispatch

We send the nearest available engineer to you. Average response is around 2 hours, and for serious flooding or sewage escapes we prioritise the call.

Make safe and clear

First we make the situation safe and stop any flooding or backup. Then we clear the blockage with professional jetting and suction equipment.

Confirm it's sorted

We check the drain is flowing freely before we leave, and flag anything that needs a follow-up — like a CCTV survey if the blockage keeps coming back.